Hey PMCs: Stop blaming “the media”
Feb 4, 2009 Commentary, Jake's Posts
By Jake Allen
It is getting very tiresome to continue hearing operators in our community complain about how the ’left wing media’ the ’muckrakers’ the ‘liberals’ the ‘the blogosphere’ and their ‘pacifist do-gooder agenda’ are bringing our industry down and giving us a bad name. Anyone who sits around whining about books or articles or blogs or news reports that attack PMCs should stop wasting their breath and start doing something about it.
Yes, it’s true there are dozens of traditional media outlets that say negative things about us. Yes, there are many reporters who wake up every day with a pre-written story in their head about how bad PMCs are. And yes, in the most powerful battle, the battle of words, they are dominating the fight for ‘mindshare’ among politicians and the general citizenry. But guess what, it has been and always will be this way. And if you as an industry professional don’t get engaged it will remain so.
It can be frustrating at times but it does not help to complain about it. It’s akin to complaining about the sun rising every morning. Just get used to it and learn to protect yourself from it. In fact, the media’s perception much like the sun is highly predictable and therefore very easy to diffuse or to counter or to mitigate. We as an industry must learn how to adapt to the environment we live in, not to wish for an environment that will never exist.
When the sun rises each day you can do a whole host of things to continue to operate effectively not only against it but with it. On the one hand you can smear your naked body in butter and layout down on an asphalt parking lot. But don’t bitch and moan about the sun’s power when you get burned to a crisp. It was not the sun’s fault. You made poor choices and took dumb actions. The sun is all powerful, and in many ways sometimes “the media” feels like it is also has monolithic power. But what most fail to see is that if you are smart enough the sun’s raw power can be harnessed and used to great positive effect. With a mirror or a magnifying glass for example it can be used to deflect the harsh rays away from something and focus them onto something else.
“The media” as such is simply a tool. Actually, it is not a tool (singular) it is a whole box of tools (plural). And the beauty of this modern-day toolbox is that no one owns the box itself or the tools inside; they are free-to-use. Today anyone can write an eBook, anyone can write and publish their own paper book, anyone can publish a magazine, anyone can publish an ezine, anyone can write a blog post, anyone can comment on other peoples blogs, anyone can make a speech, anyone can start a podcast, and anyone can start a radio program and broadcast it via the internet or even on satellite channels. The days of limitation put in place by big publishing houses or government control over the airwaves are long gone. It’s time the PMC industry wake up and started using these tools to our advantage. This is the primary reason I started TCO and I have consistently called on the community to contribute. I have reached out to my personal network and to people who I have never met and the response with a few notable exceptions has been, well, disappointing so say the least.
If your the kind of sod who sits around complaining about the media’s treatment of Blackwater but you do nothing to stand up for them in public then your not worthy of being a professional private soldier or security guard. You’re just a pathetic little mouse scared of your own shadow and you will always be scrapping to feed on the crumbs left for you by greater more brave men.
I recently took some heat for my article that was critical of Blackwater’s poor media savvy but the fact is I call it like I see it. And it is our right, no it is our duty, as industry professionals to point out issues that need improvement. Blackwater has not made any more or less mistakes than any other company of their size or their mission-scope would have made if they were in their shoes. The criticism we waged here against Blackwater was in their classic obstinate and closed-door approach to publicly deal with the Iraqi government, the Department of State, Congress and ultimately the American people. We appreciate the quiet professional bit but given the choice the preference must be more toward professional and less toward quiet. The media’s reaction to a string of negative Blackwater news events was entirely predictable and should have been dealt with head on by a much more robust public relations effort. Perception is reality and silence allows the vacuum to be filled by the media’s agenda which ultimately drives public opinion among both citizens in the U.S. and in Iraq.
Yes the media will always recycle any stories about a shooting or an incident but you know what? They are going to do that tomorrow, the next day and the day after that. And once Blackwater is off the high pedestal it will be Triple Canopy or DynCorp or Aegis or Armour Group or Control Risks or Olive or Erinys, or whoever sits in the perceived driver’s seat of the industry that gets the brunt of the media’s focus and ultimately their abuse. We must keep in mind that the best defense against this criticism is to run a disciplined operation and minimize the number incidents to begin with. We cannot fault reporters for reporting news.
Any left leaning media or their agenda are not going away and neither is the sun. They will be with us every day until eternity. Stop bitching about it and start doing something to get out the message that our industry is not as we are being perceived. We are a necessary and vital component of the military portfolio and as such a contributor to U.S. foreign policy and in turn foreign impression of the U.S. This is beyond debate. It is just a fact.
We should be using these same media tools that you are complaining about to divert the attention away from the discussion of our very existence and start forcing the dialogue around the failures of the governments and the bureaucrats at the UN. It is they who have failed time and time again to do their jobs. The media is so focused on dumping on PMCs that they don’t have the moral courage to take an objective look at the innumerable failures of these other institutions. But we make ourselves easy prey to their attacks. Every misstep we take will ultimately be blown entirely out of proportion. Illogical connections will be drawn and moronic inferences made. But is this not predictable? Of course it is. So, PMCs must plan for it just like they must plan for any other kind of ambush.
The media is not the problem. The media us just a large room full of people. Right now that room is 99.9% filled with people who hate us. Perhaps because they fear us, perhaps it is jealousy but more likely because they don’t understand us. We have two actions to take. First we need to pull more people from our industry and our way of thinking into the room. This can be done quickly, easily and with little financial investment given the aforementioned toolbox. Second, we need to have reasoned and meaningful dialogue with others in that room who may not understand us and help them to see that we are not the problem. We are actually a component of the solution to the problems long ago created by others and since ignored by these other media types.
This is my personal challenge to you: Get involved. Write an article, send it to me and I will post it on TCO. Send our weekly SITREP to your friends and colleagues. Listen to our Combat Operator Radio and email us feedback and suggestions for future guests and topics. Visit the Feral Jundi blog, subscribe to his RSS feed. Follow Eeben Barlow’s Blog, listen to what he has to say. For that matter, start your own blog or write a letter to the editor of a major newspaper but please, please stop with the self-pity and the poor-us mentality because in the first place it makes you look like a sissy and secondly it doesn’t help fix anything. So the only question that remains is what are you, as an operator, are you going to do to help change other’s perception of us?
Tags: Jake's Posts


February 5th, 2009 at 3:22 am
An excellent call to action Jake. For those that are interested in starting a blog, feel free to contact me or even Jake about how to do so.
If you are a team leader, site security manager, project manager, shift supervisor, upper level manager or even a CEO of a PMC or PSC, we need to hear from you.
We also need to hear from other security contractors out there, because you all have something to add, and we need your input. Hanging out on forums are cool, but you guys will really dig blogging if you have something to say. We understand the non-disclosure deal, but that can be dealt with properly if you are careful.
Over all, your ideas and thoughts on the industry are much needed in order to combat media bias and mis-information. Most of all, your ideas are what will help shape the future of this industry. Semper Fi.
February 5th, 2009 at 3:46 am
Another outstanding positing, Jake. Whereas the media simply a mouthpiece to inform the masses, a very small group of journalists use it to achieve their own nefarious aims. But, we can use this tool to our own advantage as well.
The PMCs should specifically target those journalists who use every opportunity to attack them in order to determine their agendas and then expose them. I did that and although it was several years after EO’s demise, I exposed some of them in my book. They have now ceased being journalists or now focus on reporting on the mathematical abilities of ants.
PMCs need to work at weeding out those in the industry who are giving everyone a bad name. Expose them for what they are and keep the industry clean.
PMCs should approach every task with a solid, well thought-out media plan.
PMCs should take strong action against anyone in the company who steps out of line and transgresses their Code of Conduct.
Perhaps PMCs should, when they are engaged in a large contract, have their own media briefing on a weekly basis. Of course, this calls for someone who knows and understands the media to host the briefing. In such a briefing they can discuss the good, the bad and the ugly about what they are doing but without giving away any information that can be used by an opposing force.
We will always have those who hate us, but we should not let their actions divert our focus. Instead, we should work at informing those journalists who are neutral or standing on the tipping-point on what we do and why we do it. Those who hate us will eventually run out of steam and even if they don’t, they will realise that they are achieving nothing.
In a way, we have ourselves to blame for the hole we find ourselves in. You are correct – we should stop being sissies and fight our way out.
Rgds,
Eeben
February 5th, 2009 at 7:14 pm
Matt and Eeben,
Thanks for both of your comments. Between the three of us we and a few others out there we should be able to get some momentum going in sector. There are really very few people with actual experience commenting on the subject of contracting. There a lot of ‘think tankers’ and academics, journalists, authors, etc, etc. But we need more commentary and insight from those of us who have walked the walk.
SF
Jake
February 5th, 2009 at 10:01 pm
“They have now ceased being journalists or now focus on reporting on the mathematical abilities of ants.” -Eeben
Now that was funny. Cheers. -matt
February 20th, 2009 at 5:03 pm
Hi there,
Reading what’s going on between you guys, and hope you don’t mind me sticking my nose in…:)
I am currently taking Emergency and Disaster Management at AMU and am writing a research proposal regarding the future of PMC’s. Due to the ethical restraints of research that goes through AMU itself, even though I wish to conduct a survey amongst PMC operators and other military who have experience with them, even though I have it written up,I cannot actively engage in a dialogue with operators. This totally inhibits my research and leaves me only the viewpoints of the academic journals and reporters who have covered aspects of the issues pertaining to the use of PMC’s. Can you guys help me? I still want to get the other side of the coin to include in my research…Thoughts?
Thanks and stay safe.
February 20th, 2009 at 9:10 pm
Angela, welcome to Combat Operator. To answer your question, you should post your questions in the open here? You can actively engage in dialogue with us right here and will be informative for everyone.
As for what we can, or can’t talk about, is all up to the question. We’ll let you know.
And some of us can even comment on Emergency and Disaster Management. As a smokejumper, I was very much involved with disaster management and I am a true believer in the strength of the Incident Command System. I write about it quite often on my blog.
Not only have I been a part of disaster management on fires, I have also worked under FEMA, as a detailer from the BLM, for the hurricane stuff. So fire away with what you want to know?